Company | About Us

The Perfect Ratio

Our business is built on the principles of balance and proportion in everything that we do, so that the right combination of factors complement each other rather than compete.

We call this balance the Perfect Ratio.

Ideas Solutions

We are experts at transforming business ideas into software solutions, using the right mix of domain expertise, business process understanding, technical expertise and leadership. This is the core of our business.

Business Technology

We carefully balance business objectives, technology, cost, and time to transform ideas into real-world solutions. Rather than pursuing technology for its own sake, we use it as a tool to achieve business goals.

Work Balance

Our culture embraces flexibility, allowing us to maintain a healthy equilibrium between work demands and family needs, while upholding client commitments.

Learning Growing

With technology evolving at an unprecedented pace, our commitment to balance has enabled us to navigate industry shifts and sustain positive growth year after year for nearly two decades.

30⁺years

INDUSTRY EXPERIENCE

100⁺

HAPPY CLIENTS

500⁺

PROJECTS

250⁺

TEAM MEMBERS

The Face of Customer Analytics

At Customer Analytics, our experienced and visionary leadership team drives innovation, keeping us at the forefront of the customer analytics industry.

Mike Knight
Founder & Mentor
Swami Rajagopalan
CEO
Rajesh Balchandran
President & COO

Ganesh Radhakrishnan
Chief Technology Officer
Holly Szutkowski
CFO
Michael O’Malley
Senior Vice President, Strategy and Growth
Ed Wallander
Vice President, Client Engagement
Sujatha Subramanyan
Vice President, Analytics & Business Solutions
Ganesh Rangarao
Vice President, Learning & Development, IT Service Management
Shobana Soundararajan
Vice President, Data Management & BI solutions
Stalin Murugadoss
Vice President, Enterprise Architecture & Business Solutions
Ganesh Kumar Alagiri
Director, HR & Operations
Qingtian Zhou
Senior Statistician, Machine Learning and Artificial Intelligence
Thennu Annamalai Solaiappan
Director, Quality Assurance

Trusted Partnerships Across Industries

Our client relationships are long standing, and characterized by both breadth and depth. We become true partners for our clients, providing critical technical, business and operational support that keeps their business running smoothly.

Our clients are spread across a variety of domains and industries.

Services