Data is truth that helps your business take off
Getting meaningful insights from the deluge of data that pours in every day requires deep expertise and an experienced partner. With more than 30 years of experience working with data across platforms and industries - Customer Analytics is that partner.
Our expertise spans all aspects of data management and data engineering, including database design, optimization and security, integration of disparate data, data enrichment using external data sources and developing data warehouses that can be used for a variety of purposes from feeding information to apps, reports and dashboards to machine learning models.
Our team of data architects, data hygiene experts, data scientists, administrators and data developers can transform any kind of data—clean, unclean, structured, unstructured, relational or multidimensional—into manageable sources of information.
Our efforts in this area have been packaged into the following offering:

DataWorks
A centralized intelligent data hub that unifies scattered, siloed data into one reliable source.
At Customer Analytics we have developed a time tested approach and process to tame and organize data so it becomes manageable and usable– be it for software systems, Business Intelligence or Analytics and Machine Learning or AI. This is DataWorks 360 from Customer Analytics.
DataWorks 360 is a combination of Data Processing Expertise (via data experts) and a Data Processing Engine that can be tailored to your specific need.
Visit DataWorks 360 to Learn more.
How CA enabled real-time access to multi-platform data
View Microsoft's story on our high-performance solution for seamless Data Routing and Aggregation (CADRA) from multiple systems using Microsoft Azure.
Our Data Management Services
Data Warehouse Build
End-to-end solutions for data warehousing, enabling organizations to centralize data using state of the art ETL techniques and analyze & derive actionable insights from huge amounts of structured and unstructured data.
Data Security, Compliance and Auditing
Thorough security assessments and audits to identify vulnerabilities and implement best solutions to safeguard sensitive information.
Data Integration
Seamless flow of data across multiple systems such as ERP, CRM, IoT, Legacy Systems, in near real-time for downstream processing.
Data Migration
All forms of migration including upgrades, cross-platform migration and more.
Master Data Management
Extensive experience in developing various forms of Master Data such as Customer Master, Product Master, etc. using our proprietary algorithms for de-duping, householding, data enrichment and more to develop single source of truth.
Performance Tuning and Optimization
Expertise in fine-tuning database performance through comprehensive analysis of long running queries. Investigation of indexing strategies, query optimization and resource utilization monitoring.
High Availability and Disaster Recovery
Configuring high availability and disaster recovery solutions to minimize downtime and ensure business continuity.
Backup and Recovery Solutions
Design and implementation of strong backup and recovery strategies to safeguard critical data assets and minimize downtime.
Database Administration (DBA)
Administering various versions of on-premise database servers.
Monitoring and Support
Regular monitoring of server level health and database performance.
Our Technology Expertise
Microsoft Fabric
Azure Data Factory
Databricks
Azure Synapse Analytics
Microsoft Purview
Azure Data Lake Storage
Snowflake
MySQL
Azure Analysis Services
Azure Database
SQL Server Integration Services
SQL Server Report Services
Logic Apps
Power BI
Power BI Embedded
Microsoft Fabric
Azure Data Factory
Databricks
Azure Synapse Analytics
Microsoft Purview
Azure Data Lake Storage
Snowflake
MySQL
Azure Analysis Services
Azure Database
SQL Server Integration Services
SQL Server Report Services
Power BI
Power BI Embedded
Logic Apps