Manufacturing
Operator Scorecard
Business Need
Manufacturing shop floors need to evaluate and enhance the efficiency of shop floor operators. They need up to date information on the rate of production of different items and defect rates in different stages of manufacturing for each of their assembly lines, in order to be able to identify top performing operators as well as those in need of training.
Solution
The CA team created an Operator Scorecard that combines output rates and defect rates to categorize operators into segments such as High Output & Low Defect, Low Output & Low Defect, and High Output & High Defect etc. This assessment provides a good overview of overall performance and helps identify top performers as well as those who require additional training. The tool also helps control attrition by ensuring that high performers are rewarded and training needs are addressed.
Highlights
Outcome
The Operator Scorecard provided valuable insights into operator performance, enabling manufacturers to optimize operator efficiency on the shop floor. It facilitated the identification of high-performing operators and those needing improvement, thereby supporting better training, recognition, and performance management strategies.
