Healthcare
Virtual Consultation Solution
Business Need
A leading hospital in the US needed a comprehensive solution to monitor elderly patients post-discharge, without requiring them to make frequent visits back to the hospital.
Solution
The CA team designed a virtual consultation solution, comprising an admin web portal for the hospital and an iPad app for patients. The Admin portal was created for registering patients, assigning iPad devices, and scheduling and hosting virtual appointments. The iPad device had the iPad app set up for the patient, through which the patient could receive updates about appointments and join the virtual consultations. This dual-app solution ensured that patients could easily receive follow-up care and healthcare providers could manage patient interactions efficiently. In addition, family members could also participate in the meeting with the physician.
Highlights
Video ConsultationsAdmin portal for patient set up, device assignment and appointment set upiPad App for PatientsZoom Integration for virtual consultationRemote participation by family memberFeedback survey
Outcome
The iPad app enabled elderly patients to receive consistent remote post-discharge care, improving their recovery experience. The admin web app streamlined patient management, device allocation, and appointment scheduling, ensuring a seamless process for healthcare providers. This solution enhanced patient outcomes through regular monitoring and facilitated timely medical intervention.
PREVIOUSSelf-Monitoring Health App
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